About
Where this started
Early in my career I watched capable people spend hours on work that had nothing to do with why they were hired. Not because they were disorganized, but because no one had built the thing to do it automatically. I wrote a script, the problem went away, and my department head put me on a team to find and fix problems like that full-time.
That's been the shape of my work for over twenty years. Find the thing that causes pain...build the thing that removes it.
Where it's going
The same pattern we've seen in enterprise environments exists everywhere. A business running custom software, and the developer who built it walked away from it years ago. Still working, mostly, until the day it doesn't. A school district's staff running a workflow on spreadsheets and late nights because the platforms they already licensed were never built to handle it.
These aren't technology problems. They're friction problems. That's the thing BitSalt exists to do, build the software that removes it, and keep it running once it's built. The same standard applies to every client: see the pledge.
Where the record comes from
Twenty-plus years building software, from the exciting part through the years after launch that most vendors don't stick around for. Three institutions, three sectors, a decade or more each: the tools people actually depended on.
That's the foundation BitSalt is built on: understand what's really there, define what "correct" means for the situation, prove it with tests, and keep it running long after launch day. Continuity here is a property of how the work is delivered, not a promise about staffing...code, tests, and a decision record land in your own repository as the work is built, so what you depend on survives any one of us.
Who should reach out
If your business runs on software that's past its prime (end-of-life platform, original developer gone, a codebase nobody wants to touch), we want to hear about it. And if you've got an idea for something that doesn't exist yet, the same is true: tell us what it is. Data stays in your own environment, BitSalt signs your data agreement and meets your insurance requirements as a matter of course, and if it's easier to start with something smaller and priced, that's what the assessment is for. People deserve software that actually works and keeps working. That's the whole reason any of this exists. Not a sales call. Just a conversation about whether there's a path forward.